Privacy Policy — Camino Academy LLC

Effective date: July 19, 2026 Last updated: July 19, 2026

1. Who we are

Camino Academy LLC (“Camino,” “we,” “us,” or “our”) is a Maryland limited liability company that provides bilingual English coaching, related educational services, and business consulting. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit https://www.caminoacademy.net or use our services.

2. Information we collect

Depending on how you interact with us, we may collect:

• Identity and contact details — name, email address, phone number, WhatsApp number

• Booking and service details — session preferences, goals, language background, progress notes

• Payment details — processed by Stripe, PayPal, and/or Wix Payments (we do not store full card numbers on our own servers)

• Communications — messages you send by email, WhatsApp, contact forms, or booking requests

• Technical and usage data — IP address, browser type, device information, pages visited, and similar analytics or cookie data collected through our website platform (Wix) and related tools

• Marketing preferences — whether you opt in or out of email or WhatsApp broadcasts

We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

3. How we collect information

We collect information when you:

• Fill out a contact, inquiry, or booking form

• Book a consultation or coaching session (including Wix Bookings)

• Purchase a package, plan, or other paid service

• Email or message us

• Subscribe to updates or join a community offering

• Browse our site (cookies and similar technologies, subject to your consent settings where required)

  
  

4. Why we use your information

We use personal information to:

• Deliver coaching, consulting, and related services

• Schedule sessions, send reminders, and manage payments

• Respond to questions and support requests

• Improve our website and services

• Send service-related messages (for example, booking confirmations)

• Send marketing messages only when you have opted in, or as otherwise allowed by law — you can opt out anytime

• Meet legal, accounting, and security obligations

  
  

5. How we store, share, and disclose information

We keep personal information only as long as needed for the purposes above, including a reasonable period after a coaching relationship ends for records and follow-up, unless a longer retention period is required by law.

We do not sell your personal information for money. We also do not rent contact lists.

We may share information with:

• Service providers that help us operate (for example: Wix, Google Workspace, Zoom, Stripe, PayPal, Mercury, email/WhatsApp tools) — under their own privacy and security practices

• Professional advisors (accountant, attorney) when needed

• Authorities when required by law or to protect rights, safety, or security

International visitors: if you are outside the United States, you understand that your information may be processed and stored in the U.S., where privacy laws may differ from those in your country.

6. Cookies and tracking

Our site is built on Wix and may use cookies and similar technologies for essential site functions, preferences, analytics, and marketing. Where required, we use Wix’s Privacy & Cookies / consent tools (including cookie banner and “Do Not Sell My Personal Information” controls) so you can manage non-essential cookies and certain data sharing.

Third-party tools embedded on the site may set their own cookies under their policies. You can also control cookies through your browser settings.

7. California residents (CCPA / CPRA)

If you are a California resident, you may have rights to know, delete, and correct personal information, and to opt out of the “sale” or certain “sharing” of personal information as those terms are defined under California law.

• Use the Do Not Sell My Personal Information link on our site to opt out of data transfers covered by that control.

• To request access, deletion, or correction, email cesar@caminoacademy.net with the subject line “California Privacy Request.” We will respond within the time required by law.

We will not discriminate against you for exercising privacy rights.

8. Your choIces and rights

You may:

• Opt out of marketing emails or WhatsApp broadcasts (unsubscribe / reply STOP)

• Request a summary of personal information we hold about you

• Request correction or deletion of personal information, subject to legal retention needs

• Manage cookie preferences through our site’s privacy tools where available

Email cesar@caminoacademy.net. We aim to fulfill requests within 30 days, subject to verification and legal obligations.

9. Security

We use reasonable administrative and technical safeguards and rely on reputable platforms (including Wix, Google Workspace, Zoom, and payment processors). No method of transmission or storage is 100% secure.

10. Updates to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after an update means you acknowledge the revised policy. Material changes may also be noted by email or a site notice for active clients.